Going Live
Configurator pricing produces many possible outcomes - every combination of options, quantities and currencies can give a different result. This page is the routine that keeps them right.
Before you sell: the checklist
Test the combinations, not just one.
- The cheapest configuration, and the most expensive one
- Each priced option on its own, so you can see its amount land in the total
- The extremes of any slider or number field - its minimum and its maximum
- Every variant of the product, if it has more than one
- A quantity above one, if you offer that
Place real test orders. At least the plainest configuration and the most complex. For each, check:
- The amount charged matches what the configurator showed
- Your choices are readable on the order
- Any uploaded file arrived
- Everything you need to actually make the item is there
Check the surroundings.
- Your theme's own Add to cart still behaves as you expect
- Discount codes apply the way you want them to
- If you have express checkout buttons (Shop Pay, Apple Pay, Google Pay, PayPal) on the product page, consider turning them off for configured products - they let a shopper skip the cart, and a configured price needs the cart
Selling in more than one currency
You author prices in your store's own currency. Shopify converts them for shoppers in other currencies.
Test each market with a real order before you launch it. Conversion, rounding and per-market rules mean a total abroad may differ slightly from a simple conversion of the home price.
Two things worth doing:
- If exact per-market prices matter to you, use the Variant matrix charging method. It generates real Shopify variants, so all of Shopify's own Markets tooling - per-market prices, rounding rules, adjustments - applies natively.
- Review configured orders from other markets before fulfilling them, the same way you would at home. 3D Bits points this out when you publish a configurator into a multi-currency store.
Adding a new market later? Publish your projects again afterwards, so the new currency is set up properly.
After you sell: review configured orders
Reviewing configured orders before you fulfil them is part of using configurator pricing.
Open Order review in the 3D Bits admin. Each configured order is re-checked against the pricing rules it was sold under, and badged:
| Badge | Meaning | What to do |
|---|---|---|
| Verified | The order collected what its configuration should cost | Fulfil as normal |
| Underpaid | It collected less than its configuration should cost | Check before fulfilling, and collect the difference if it is real |
| Can't verify | The check could not be completed for that line | Compare against your price list by hand |
| Earlier version | Placed before you last published this configurator | Nothing is wrong - it was sold under earlier rules |
Your home dashboard flags orders needing attention, so this is a glance rather than a chore.
3D Bits does not watch your orders in the background, and nothing is stored about them - every view is recomputed fresh from Shopify. Build the review into your fulfilment routine the same way you would check stock before shipping.
After any change
Run a shortened version of the checklist whenever you:
- Change a price, in the configurator or on a linked product
- Add or remove an option
- Change your theme, or update it
- Add a market or change a market's currency
- Switch charging method
Two of these need a republish to take effect: a linked product's price changing, and a linked variant being deleted. See Linked products.
If something is wrong
Troubleshooting covers the messages a shopper might see and what each one means for you.